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Terms & Conditions

Disclaimer | Artwork supplied by the Customer | Illegal Material | Company Logo
Proofs | Additional Design | Reprints | Payment | Reprints | Payment | V.A.T.
Order Confirmation | Printing | Delivery | Claims | Privacy Policy

Disclaimer

Please read these Terms & Conditions carefully. By accessing this site and any of its pages, you agree to be bound by these Terms & Conditions listed below. If you do not agree to these Terms & Conditions, do not access this site or any of its pages.

Copyright

All images on the PostcardXpress web site are copyright protected and may not be reproduced in any form whatsoever. Customers supplying their own image, photograph, artwork or logo for a customised design should obtain the necessary authority to reproduce such images, photographs, artwork, logos etc. and indemnify PostcardXpress from any claims arising thereof. The content of the Website, its design and software are copyright PostcardXpress.

Artwork supplied by the Customer

PostcardXpress reserves the right to reject any artwork/images/photographs/logos etc that appear to be unsuitable for card design or printing.

Illegal Material

PostcardXpress reserves the right to reject any material deemed to be unsuitable or libellous or illegal in nature. The customer shall indemnify PostcardXpress in respect of any claims

Company Logo

All card designs will carry the PostcardXpress imprint and logo on the reverse side unless otherwise specifically requested.

Proofs

PostcardXpress cannot accept liability for mistakes if incorrect/illegible instructions are given with card design. Proofs are available at the charge listed in the current price list.

Additional Design Work

An extra design fee will be charged in such cases where additional time and design work is required from our designers as a result of illegible or unclear designs supplied by the customer.

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Reprints

All card designs are stored on CD-ROM and archived thus enabling PostcardXpress to reprint previous orders. This is subject to a retrieval fee.

Payment

Payment for orders can only be accepted by major credit cards in the currencies listed on the PostcardXpress web site i.e. Irish Punts, Sterling, US Dollar and Euros. PostcardXpress.com is a secure site and all credit card details shall be submitted direct from the PostcardXpress web site to the Bank of Ireland for processing payment. Credit card details are NOT stored on the PostcardXpress web site.

V.A.T.

Value Added Tax will be charged on all orders if applicable according to the rate on the day of supply.

Order Confirmation

The customer will receive an order confirmation by e-mail from PostcardXpress once his/her order has been submitted and checked over by a designer of the PostcardXpress team. If the designer believes that there are any errors in the design or some details overlooked the customer will be contacted by PostcardXpress in relation to such errors or oversights. Once the design has been accepted by the PostcardXpress designer and confirmed by e-mail to the customer, the order will be shipped to the customer within 15 working days. The customer will also receive an e-mail when the order has been shipped.

Printing

The fronts of all cards are printed in full colour and every effort will be made to reproduce all colours to match the colours in the design submitted by the customer. However, due to printing procedures PostcardXpress cannot guarantee an exact match between designs submitted, proofs and finished printed cards.

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Delivery

We guarantee that cards will be shipped within 15 working days from date of order confirmation. However, finished cards are passed to third parties for delivery and PostcardXpress cannot accept liability for any inconveniences arising from any delay on the part of such third parties. Charges for delivery depend on the quantity of the order and its delivery address. These charges are listed in the current price list. Should an express delivery be agreed between PostcardXpress and the customer an additional fee will be charged to cover costs.

Claims

Any damage to cards, partial loss of cards during transit or non-delivery of cards must be reported in writing to both PostcardXpress and the carrier within three working days of delivery. Or in the case of non-delivery within 28 days from date of dispatch. Any claims arising thereof must be submitted to PostcardXpress and the carrier in writing within seven days. PostcardXpress cannot accept liability in respect of any claims unless the above requirements are adhered to.

Privacy Policy

All information supplied by the customer (excluding credit card details), such as artwork, contact name, company details etc is stored in a private secure database at PostcardXpress. Neither the customer's name nor details will be sold or rented to any third party.